Privacy Policy – MATNAK
Dernière mise à jour : octobre 2025
1. Data controller
The website www.mat-nak.com is published by LOMSAWAN SASU, a company with a capital of €1,500, registered with the Créteil Trade and Companies Register under number 851 933 598 00019, and whose registered office is located at : 55 rue Théodore Honoré, 94130 Nogent-sur-Marne, France.
Contact : contact@mat-nak.com
2. Personal data collected
We only collect the data necessary for the management of the site and your orders :
- Customer account and order data : name, surname, address, email, telephone, delivery and billing address, order history.
- Payment data : transmitted directly and securely to our payment providers (Stripe, PayPal, Apple Pay). MATNAK does not store any banking data.
- Browsing data : IP address, browser type, pages visited, via Google Analytics and, where applicable, Meta Pixel.
- Contact details : information sent via the contact form or by email.
3. Finalités du traitement
Your data is used for :
- order processing and delivery ;
- customer service and returns management ;
invoicing and legal compliance ;- audience measurement and site improvement (Google Analytics) ;
- fraud prevention and site security.
4. Legal basis for processing
The treatments are based on :
- the execution of a contract (order, delivery, customer service) ;
- consent (cookies, newsletters, analytical tracking) ;
- legitimate interest (site improvement, fraud prevention).
5. Data recipients
The data is accessible only to
- the company MATNAK / LOMSAWAN SASU ;
- Our technical service providers : O2Switch (hosting), Stripe, PayPal, Apple Pay (payments), Google Analytics and potentially MetaPixel (analytics and advertising).
These companies operate in compliance with the GDPR and applicable European regulations.
6. Retention period
| Data type | Retention period |
|---|---|
| Order and billing data | 10 years (legal accounting obligation) |
| Customer account data | Until the account is deleted |
| Contact data | 3 years after the last exchange |
| Analytical cookies | 13 months maximum |
7. Cookies and trackers
On your first visit, a banner informs you about the use of cookies. No non-essential cookies (Google Analytics, Meta Pixel) are placed without your consent.
You can modify or withdraw your consent at any time via the cookie management module (provided by Complianz).
8. Security and hosting
This website is hosted by O2Switch,
222–224 Boulevard Gustave Flaubert, 63000 Clermont-Ferrand, France.
Technical and organizational measures are in place to protect your data (HTTPS connection, secure backups, restricted access).
9. Your GDPR rights
In accordance with Regulation (EU) 2016/679, you have the following rights :
- right of access and rectification ;
- right to object and to delete ;
- right to data portability ;
- right to restriction of processing.
To exercise your rights :
📩 contact@mat-nak.com
or by mail to :
LOMSAWAN SASU – 55 rue Théodore Honoré, 94130 Nogent-sur-Marne, France.
10. Transfer outside the EU
Data processed via Google Analytics or Meta Pixel may be transferred to the United States.
These transfers are governed by the data protection mechanisms recognized by the European Commission (data transfer agreements and standard contractual clauses).
11. Policy update
MATNAK may modify this policy to remain compliant with regulations or to reflect changes in its business activities.
The most recent version is available at : www.mat-nak.com/politique-confidentialite